Health Support

Frequently Asked Questions — Health & Medical Travel Support

Does HS GRUP Travel provide medical treatment?

No. HS GRUP Travel is not a medical provider and does not offer medical advice, diagnosis or treatment. We help connect you with independent clinics and hospitals in Antalya and assist with communication and coordination.

How do I get connected with a clinic or hospital?

Share your needs through our contact form or WhatsApp, and we'll refer you to a suitable medical facility and help coordinate appointments and communication.

Is HS GRUP Travel responsible for the outcome of medical treatment?

No. All medical decisions, consent, treatment and outcomes are the sole responsibility of the licensed medical facility and its professionals, not HS GRUP Travel. See our Terms of Service for full details.

Can you help with translation during medical appointments?

We can assist with communication and language support in 15 languages to help you understand appointment logistics, but interpretation of medical information remains the responsibility of the medical facility.